08 Sep Visitor FAQ (Frequently Asked Questions)
What are Lonsdale Quay Market’s hours?
The Market level (1st Floor) is open 9:00AM – 7:00 PM daily. The Retail Level (2nd Floor) is open 10:00 AM – 7:00 PM. The restaurants and brewery are open late. Stay up to date on seasonal hours and holiday closures on our Facebook Page.
Where can I park?
The Market has underground parking reserved for Market customers only. The first two hours are free. Any time after that is $3 an hour and parking is available for up to 3 hours. After 6:00 PM and on weekends the ICBC parking lot has free parking for Market customers.
When is the best time to visit the Market?
Mornings before 11 AM tend to be less crowded. After 6:00 PM there is usually less traffic. Peak season at the Market is generally May – September.
Is there free Wi-fi?
The Market itself does not have free wi-fi, however some of the individual vendors will share the wi-fi password with their customers. The Market does have Shaw and Telus wi-fi hot spots.
Is there stroller and wheel chair access?
The South Plaza has ramps and there are three elevators in the Market. One red elevator by the North Entrance and two down the hallway by Quay News.
Is there a lost and found?
The lost and found is located at the Lotto Booth on the first floor. Any lost items will be returned there. For inquiries please call 604.990.0649.
Where can I stay near the Market?
Lonsdale Quay Market has their own hotel which is located on the third floor of the Market. For bookings please call 604.986.6111.
Can I host an event at the Market?
Nest Community Space is available. It is located on the Retail level of the Market next to Cheshire Cheese Restaurant. The room has a maximum capacity of 30 people. To learn more about the rates and the availability, click here.
Is there a place to store my luggage?
Unfortunately there are no storage spaces available at the Market. Majority of the hotels downtown will store baggage for a small fee.
Does the Market allow pets?
Pets are not allowed inside the Market. However pets are allowed to walk outside the Market and on the South Plaza.
What are the Market’s policies on Photography/Video?
Visitors are welcome to take photographs and videos for their own personal use. All commercial photography and video must be cleared by the Market at least 48 hours prior. Contact Sandra at firstname.lastname@example.org for any inquiries.
Where can I pick up brochures about the Market?
Lonsdale Quay Market brochures are available outside the Visitor’s Centre by the North red elevator.
How do I find a specific business or merchant?
All long term tenants are listing under Vendors on our website.
Can I rent a table short term at the Market?
Tables are available to rent for a minimum of two days. For rates and availability, please e-mail email@example.com
How can I open a retail business at the Market?
For all commercial inquiries e-mail firstname.lastname@example.org, please include the concept, product photos, website if available and your estimated timeline.
How can I perform at Lonsdale Quay Market?
Buskers are permitted in designated areas with a busking permit. Busking applications are available on our website. The application process can take up to two weeks depending on the volume. Any busker who does not have their busking permit will be removed from the Market.
Entertainment is also hired for special events (i.e. SummerFest/ Christmas) . To apply contact email@example.com with a sample of your work.
How do I apply to work at the Market?
Any available job posts are posting on the Job Opportunities section of the website.